Salesforce 101

What is Salesforce? What is CRM? Confused about all the certifications and where to start? In this course, we get these questions answered and more!
Francis Pindar · September 28, 2019
  • Don’t know what Salesforce is?
  • Use Salesforce but don’t know all the products that Salesforce has to offer?
  • Want to know how much you could learn working with Salesforce products?
  • Confused by all the Salesforce certifications?

If so, then this is the course for you! This course is for anyone new to Salesforce and wanting to understand what it is and the products Saleforce sells. By the end of the course you will understand the Salesforce cloud services, the Salaries you could achieve working in Salesforce, as well as the certifications available to you and which ones you may wish to start with based on your background. I will also go through a short history of Salesforce to show how it all began and evolved over the years.

You don’t need any previous experience with Salesforce.

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This short course has focused my mind on concentrating on a particular aspect of Salesforce

Excellent introduction and helped me to focus. When approaching Salesforce there are so many courses and many areas within the platform that your head can be left spinning. Found this short course has focused my mind on concentrating on a particular aspect of Salesforce in the first instance, Sales Cloud. Really worth your time.

Everything needed to jump start Salesforce. Highly recommended!

Great 101 course. Everything needed to jump start Salesforce. Highly recommended!

B Victor - Salesforce 101 Student

Great overview on the entirety of Salesforce

Great overview on the entirety of Salesforce. Save me a lot of time and efforts by covering all the initial questions on Salesforce that I would have otherwise had to Google. I like the certification path recommendation portion the best because reasons are provided to justify the specific paths.

Byron Davis - Salesforce 101 Student

Gives me a holistic overview of the entire salesforce ecosystem

In My opinion, it gives me a holistic overview of the entire salesforce ecosystem which was important for me to start with Salesforce

Lipika Bastia

Excellent course

Excellent course for knowing the basics about Salesforce.

Muhammad Mahfuzur Rahman Khan - Software Engineer

Exactly what I was looking for

Exactly what I was looking for: a basic overview of Salesforce that didn't talk down to me from a third party.

John Weldy

I wish I had something like this available to me when I was first starting out

I wish I had something like this available to me when I was first starting out. It's a great overview ... clear and concise!

Cheryl Woolsey - Salesforce 101 Student

One of the best courses I've ever come across.

One of the best course I ever came across. Really helpful for Entry level. This course will give you a clear idea about Salesforce Certification, background and which course to choose. It's a brief introduction to Salesforce.

Devesh Jain - Salesforce 101 Student

This has given me a better overview [of Salesforce]

Although I have some SF background, this has given me a better overview. Now I know that I will start with the Administration certification first.

Piter Guzman - Salesforce 101 Student

Very nice Overview [of Salesforce]

A very nice overview.

Evgeniya Ovchinnikova - Salesforce 101 Student

About Instructor

Not Enrolled

Course Includes

  • 1.5 Hours of On-Demand Video
  • 17 Lessons
  • Access on Mobile & Tablet
  • Course Certificate
  • Collaborate With Other Students